Sources
Forms, chats, notes, and account events land in the same readable feed.
Message stream
All work messages flow into one clean stream.
Brook Bot collects messages, customer events, forms, and internal updates, then keeps them organized by topic, account, and owner. It is a lightweight stream for busy teams.
Streams without lost context.
Brook keeps a visible trail until each item is answered, moved, or closed.
Topics
Sales, support, documents, and operations are grouped without manual sorting.
Summaries
The team receives a short summary instead of a copied wall of messages.